Patterson Homes and Construction Privacy Policy

1. Introduction

Welcome to Patterson Homes and Construction website. Your privacy is important to us. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us. This Privacy Policy applies to our website only and not 3^rd party websites or websites referred through a link. We do not rent, sell, or share your personal information with third parties. By using our website or providing us with your information, you consent to the practices described in this policy.

2. Information We Collect

Patterson Homes and Construction’s website processes personal information on our servers. When you visit our website, we may collect the following information to respond to your inquiries or provide you with a better experience and to improve the quality of our services.

a. User Communications:

When you send an email or other communication via our website, we may retain that information to process and respond to your inquiries. This includes personal information you provide such as your name, email address, phone number, and other contact details

b. Automatically Collected Information:

We may use analytics tools, such as Google Analytics and Moz Pro, to collect information about your use of our website. This includes Google Ads to market our services across the internet. Google and its partners use cookies to service these ads based on your visits to our site in order to charge us for the ad. We are charged for the number of phone calls and contact forms filled out by each user who came to our website directly from an ad. Google Ads and Google Analytics may collect your IP address, browser type, device information, and browsing behavior. These third-party websites may have different privacy practices and we encourage you to read their privacy policies. You may opt out of personalized advertising by visiting Google’s Ads Settings found on their site.

c. Links:

Patterson Homes and Construction may present links to other sites so you may gain more information, for example in our blog. You acknowledge that Patterson Homes and Construction is providing these links to you as a convenience, and you agree that Patterson Homes and Construction is not responsible for the content of such sites. These other sites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. You should read their privacy policies as they would have different privacy practices than Patterson Homes and Construction.

3. How We Use Your Information

We may use your information for the following purposes:

To respond to your inquiries and provide customer support.
To improve our website and services.
To analyze website traffic and usage.
To comply with legal obligations

We may contact you by email for the purposes described in this section. By submitting such information to us, you are deemed to have agreed to us contacting you by email. We will continue to contact you using this method until you advise us in writing that you no longer wish to be contacted.

4. How We Collect Your Information

We receive your Personal Information from various sources:

When you voluntarily provide us with your personal details when you fill out forms on our site;
When you use or access our Site in connection with the use of our services;
From third party providers, services and public registers (for example, traffic analytics vendors)

5. Disclosure of Your Information

Patterson Homes and Construction does not share your personal information (such as phone numbers, email addresses, name, or other identifiable information) with other companies or individuals outside of Patterson Homes and Construction except in the following limited circumstances:

Third Party Service providers such as traffic analytics vendors who help us operate and improve our website and grow our customer base.
Legal authorities when required by law to (a) satisfy any applicable law, regulation, legal process or enforceable government request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Patterson Homes and Construction, its users or the public as permitted by law.

6. Your Choices

If you have any questions or comments, or if you want to update, delete, or change any Personal information we hold, or you have a concern about the way in which we handled any privacy matter, please contact us at wendy@pattersonhomesandconstruction.com.

7. Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. When you visit our website, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services may not function properly if your cookies are disabled.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy on their website.

8. Retention

When you visit our website, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services may not function properly if your cookies are disabled.

9. Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. We restrict access to your personal information to Patterson Homes and Construction employees and our web designer/administrator in order to operate, develop, or improve our services. These individuals understand that this information is confidential and may be subject to discipline, including termination, if they fail to meet these obligations.

10. Data Security

Patterson Homes and Construction uses SSL and other encryption, password protection, firewalls, internal restrictions, and other security measures to help prevent unauthorized access to your personally identifiable information.

Although we take reasonable steps to safeguard your information, we are not responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will be able to prevent any such access which occurs via inappropriate, illegal or unauthorized means.

11. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not intentionally gather personally identifiable information from children under 13 years of age. Should we become aware that a child under 13 has furnished us with personal information, we promptly remove it from our servers. If you are a parent or guardian and you have reason to believe your child has supplied us with personal information, please get in touch with us so that we can take appropriate action.

12. Jurisdiction

This Policy is governed by and will be enforced in accordance with the laws of the State of North Carolina and the United States of America. Any action against Patterson Homes and Construction arising out of or relating to this Policy must be brought to the Currituck County Courthouse, located in Currituck, NC, USA and you consent to the exclusive jurisdiction of such court.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date. It is your responsibility to review our most current policy on our website. You are responsible to regularly review our Policy. Continued use of our services after any such modification shall be taken as your acceptance to be bound by the terms and conditions set for in the modified policy